We understand that aged care organisations often operate under significant time and resourcing pressure, and this is often contributed to by inefficient administrative processes in key areas such as resident contract management.
We also understand that aged care organisations operate in a continually changing regulatory environment, so it can be difficult to keep track of whether residential care contracts are top-quality and up to date.
We are also strong believers in making things easier for aged care organisations, which is why we have collaborated with Mirus Australia to offer a smart solution to these common problems.
About the collaboration
Mirus Australia are leading aged care advisors. Kinny Legal is a leading aged care law firm. Mirus Australia already offered a smart CRM solution to aged care organisations, called Admissions Companion. Kinny Legal already offered top-quality and fully compliant residential care contracts to aged care organisations. The question was – how do we both make it easier for aged care organisations to get the full benefit of our services? Fully integrating our residential care contracts into Admissions Companion was the natural answer.
Why we are excited
We know that there are some fantastic aged care staff out there, and we want to see them spend less time on backend tasks and more time on what is most important – delivering quality care and services to seniors.
The seamless integration of our residential care contracts within Admissions Companion allows automated pre-filling of contract fields, which means your organisation can prepare contracts quickly, intuitively and consistently.
It also practically supports aged care organisations in delivering better customer experiences.
“Generating and capturing leads, tracking the pipeline across many functions in aged care organisations and ultimately improving the customer experience is vital in today’s competitive environment,” says Natanya Full, Senior Product Manager, Mirus Australia. “Best practice specifically pertaining to contract management ensures the organisation’s governing body is promoting quality services and is ultimately accountable for the delivery of those products and services. This is not just regulatory compliance but supporting a culture of continuous improvement.”
The residential care agreements are not only fully-compliant with the aged care legislation, but also contain a number of provisions to help aged care organisations better manage their risk and everyday operations issues. We also review and update these contracts quarterly, so your organisation has peace of mind in knowing the contracts they use stay current and consistent with any changes in the aged care legislation.
Want to know more?
We are very excited to announce this collaboration, because we know it has the potential to achieve all this and more.
If you would like to know more about how you can use our contracts within Admissions Companion, please contact us or the Mirus Australia team on 1300 738 145.
To find out more about Admissions Companion, visit https://www.mirusaustralia.com/mac/.
This blog post does not constitute legal advice and should not be relied upon as such. It is a general commentary on matters that may be of interest to you. Formal legal or other professional advice should be sought before acting or relying on any matter arising from this communication.