The Australian Parliament passed the Aged Care Bill earlier this week, which gives the aged care industry some much-needed certainty that the new Aged Care Act will take effect on 1 July 2025. However, some key issues remain unresolved.
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How to Respond to an NDIS Commission Complaint Investigation
Being investigated by the NDIS Commission can be overwhelming. Providers face a significant risk when dealing with complaints and failure to satisfy the Commission can have serious, long-term consequences. A well-prepared response often resolves the issue, however, it can be a daunting, time-consuming task. Here are our tips to get you started.