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How to Respond to an NDIS Commission Complaint Investigation

How to Respond to an NDIS Commission Complaint Investigation

Being investigated by the NDIS Commission can be overwhelming.  Providers face a significant risk when dealing with complaints and failure to satisfy the Commission can have serious, long-term consequences. A well-prepared response often resolves the issue, however, it can be a daunting, time-consuming task. Here are our tips to get you started.

NDIS Provider Fined $1.8M Following Participant’s Death

NDIS Provider Fined $1.8M Following Participant’s Death

An NDIS service provider was recently fined $1.8 million and ordered to pay the NDIS Commission’s legal costs, following serious breaches of NDIS laws.

 The case follows the tragic death of an NDIS participant in 2022 due to complications associated with burns she suffered while receiving personal care supports from the provider. It is only the second civil case brought by the Commission against a provider since 2016.

The New Funding Systems Proposed Under The National Disability Insurance Scheme Amendment (Getting the NDIS Back on Track No. 1) Bill 2024

The New Funding Systems Proposed Under The National Disability Insurance Scheme Amendment (Getting the NDIS Back on Track No. 1) Bill 2024

The National Disability Insurance Scheme Amendment (Getting the NDIS Back on Track No. 1) Bill 2024 was introduced into Federal Parliament on 27 March 2024 and marks the first of the foreshadowed changes to the NDIS laws following the NDIS Royal Commission Final Report. The Bill proposes several changes to (amongst other matters) participant funding which could have big impacts on NDIS provider cash flows and debt risk management.

Directors may face prison under the new Aged Care Bill

Directors may face prison under the new Aged Care Bill

If the exposure draft bill of the new Aged Care Act becomes law, directors and other “responsible person(s)” could face serious criminal penalties, including up to 5 years in prison and large fines. Find out when you as a responsible person might face prison and the steps you can take now and in the future to protect against that risk.